Scope
Evaluating digital displays implemented in shared homes
We needed uncover whether or not digital displays is a good investment for the municipality, by researching how the implementation of the digital displays in social residencies affected the quality of life for the people, with a disability or mental illness, living there.
In addition, the project should determine how the digital display influenced the work processes of the employees and establish profit potential.
Approach
The project was approached from a user-centered perspective, in terms of user involvement and getting acquainted with the context of use.
Involving the people living in the social residencies for disabled and mentally ill, gives the otherwise marginalised group of citizens the power to shape their own environment and express their needs.
My role
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Plan and conduct workshops at each location
The activities used in the workshop was created for that workshops specific purposes and also fitted to the abilities of the participants. -
Analyse results and write evaluation report
The co-design workshop activities
Screen as a probe
During all visits the displays was used as a probe.
The citizens could use the display to support what they were saying.
Heat mapping
The citizens showed their favorite functions through heat mapping which was a starting point for conversation.
Value game
A board game that was build on the 4 criteria of quality of life;
Spirit, Action, Connectedness and self-esteem.
Each color on the board represented a collection of cards in same color with a question or statement, that was connected to one if the criteria.
The game helped establish - how the displays influenced their quality of life.
The circles of potential
The Green Circle represented what the display can already help out with, this was prefilled with content from previous workshops.
The Pink Circle represented which informations that could be on the displays that would make the citizens use it more.
The Blue Circle represented new ways to use the displays
The Result
Our result of the project was expressed both in a report but also visualised like you see on the infographic